FAQ
Are you actually bad parents?
No. We love our kids. The hats are sarcastic.
When will my order ship?
Orders are typically processed within 1–2 business days and ship Monday–Friday.
What shipping options do you offer?
Economy (3–5 business days) and Expedited (2–3 business days).
Do you offer returns?
We offer exchanges and store credit within 14 days of delivery.
Where are you located?
Charlotte, NC.
Who started Bad Parent Apparel?
Two full-time working moms who couldn't find hats that felt like real life.
Terms of Service and Policies
Terms of Service
Last updated: June 2nd, 2026
This website is operated by Bad Parent Apparel. Throughout the site, the terms “we,” “us,” and “our” refer to Bad Parent Apparel.
By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these terms carefully before using our website.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or province of residence or have given consent for any minor dependents to use this site.
You may not use our products or website for any illegal or unauthorized purpose.
You must not transmit any viruses, malware, or harmful code through our website.
Violation of these terms may result in termination of access to our services.
Product Information
We do our best to accurately display product colors, images, descriptions, and details. However:
- Colors may appear differently depending on screen settings
- Product placement or embroidery may vary slightly
- Minor variations may occur due to manufacturing
We reserve the right to:
- Limit quantities
- Modify pricing
- Discontinue products at any time
- Refuse service or cancel orders at our discretion
Orders & Billing
You agree to provide current, complete, and accurate account and payment information for all purchases.
We reserve the right to cancel or refuse orders that appear fraudulent, suspicious, or intended for resale without authorization.
If an order is canceled, we may attempt to notify you using the contact information provided at checkout.
Shipping & Delivery
Shipping timelines provided at checkout are estimates only and are not guaranteed.
Bad Parent Apparel is not responsible for:
- Carrier delays
- Lost or stolen packages once marked delivered
- Delays caused by incorrect shipping information entered by the customer
Please review our Shipping Policy for additional information.
Returns & Exchanges
We currently offer:
- Store credit
- Exchanges
We do not offer refunds back to the original payment method.
Please review our Return & Exchange Policy for full details and eligibility requirements.
Intellectual Property
All content on this website—including logos, product names, designs, graphics, images, text, branding, and website content—is the property of Bad Parent Apparel and may not be copied, reproduced, distributed, or used without written permission.
Unauthorized use may violate copyright, trademark, or other applicable laws.
Third-Party Services
Certain services or links on this site may direct you to third-party websites or providers.
We are not responsible for the content, policies, or practices of any third-party services.
Limitation of Liability
Bad Parent Apparel shall not be liable for any damages, losses, injuries, or claims arising from:
- Use of this website
- Purchase or use of products
- Delays or interruptions in service
- Technical errors or inaccuracies
Our liability shall be limited to the amount paid for the product purchased.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Changes to Terms
We reserve the right to update, modify, or replace these Terms of Service at any time.
Changes will take effect immediately upon posting to the website.
Continued use of the site following any updates constitutes acceptance of those changes.
Contact Information
Questions regarding these Terms of Service can be sent to:
info@badparentapparel.com